About HiHealthCare
HiHealthCare is a locally owned, serving hospitals, homecare, correctional and medical facilities across the Hawaiian Islands. HiHealthCare is a division of The Hawaii Group, Hawaii’s leading business process outsourcing firm. HiHealthCare operates the following 3 divisions: Hawaii Home Care dba HiHomeCare (home care), Cradles n’ Crayons (pediatric home care), and Hawaii Nursing dba HiNursing (staffing).
At HiHealthCare, we specialize in connecting healthcare professionals, nurses and caregivers with the medical facilities and home care positions in need of their expertise. We serve our clients with the same compassion we would share with our own families, but with the professionalism of medical practitioners. We strongly believe in working personally and directly with our patients and staff, connecting through core principles of integrity, transparency, and dedication.
We are committed to the consistent delivery of quality, dependable service and professionalism. Our goal is to provide the best health care services with a smile and dignity.
Position Summary
We are seeking a Nursing Supervisor to join our team. This position is designed to support essential functions that follow and maintain agency standards according to Agency Policies and Procedures set forth by state and federal regulations.
The Nursing Supervisor reports directly to the Clinical Director; however, supports and indirectly reports to all HiHealthCare leadership.
The Nursing Supervisor position supervises and conducts field staff visits in the community to ensure clinical execution of agency policy and procedures. The primary role will support the Clinical Director to provide oversight and collective feedback to clinical processes. The Nurse Supervisor’s primary function is to collaborate and be a liaison between healthcare staff in office and in the field ensuring continuity of care and agency policies.
Responsibilities
- Conducts supervisory visits assessing all care and services provided by Agency staff, assessing care, address patient/patient family needs and concerns
- Establishes and updates plans of care
- Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care
- Assists Clinical Director in opening new cases, conducting initial assessments and reassessments of clients/patients and care givers while ensuring all patient paperwork is complete
- Ensures that care delivered is within regulatory and contract requirements and communicates with other health care providers regarding client/patient progress
- Provides care coordination for all clients receiving nursing care to include providing direction to case managers and clinical teams related to patient care delivery
- Maintains positive rapport and relationship with:
- patients and patient families
- field staff
- administrative/office staff
- insurance providers
- case managers
- doctors
- community
- Provides collective feedback and assists with the development and implementation of clinical and administrative policies and procedures
- Assists Clinical Director with the development, implementation, and evaluation of new clinical programs
- Assists with the investigation and evaluation of incident reports, employee injury reports and client or staff complaints; reporting all necessary information to Clinical Director
- Assists in Agency QA chart and file audits through regular assessments, client/patient visits, and chart reviews
- Available on-call after hours, weekends, and holidays as scheduled as a staff resource and to provide client/patient service
- Assists Clinical Director with staff trainings, orientations, evaluations, compliance, and counseling
- Assists in new hire interviews
- Assists with developing, implementing, and evaluating orientation and educational programs
- Participates in weekly team meetings and other mandatory in-services (in person or via video meetings)
- Performs other duties as assigned
Requirements
- Minimum 1 year experience in Home Health Care or Acute Care
- Current State of Hawaii Registered Nurse License
- Current Basic Life Support and First Aid Certification
- Home Health Care Management experience preferred
- Case Management experience preferred
- Valid Driver’s License
- Reliable mode of transportation
- Pass drug screen and criminal background check
Competencies
Business Acumen: Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals
Diversity: Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
Ethics: Treats people with respect and dignity; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values
Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions
Motivation: Demonstrates persistence and overcomes obstacles; Takes calculated risks to accomplish goals; Drive and energy to thrive in the healthcare industry
Dependability: Keeps commitments; Commits to long hours of work when necessary to reach goals; Exceptional team player
Initiative: Takes independent actions; Must champion the candidate experience; Innovative thinker
Benefits
This position is a full-time position with supervisor approval which qualifies for following:
- Lunch program (HiGroup Daily Grinds Program)
- Gym/fitness reimbursements
- Parking (if any) or bus pass subsidy
- Cell phone reimbursement
- Support of continuing education
- 12 paid holidays (includes birthday off)
- Paid Volunteer Time Off (VTO)
- Paid Time Off accrual (PTO)
- Employee snacks and drinks
- Career advancement
- 401K, 4% matching and profit sharing (after eligibility requirements are met)
- Health Benefits (medical, drug, vision, dental)
- Life Insurance
- Supplemental Voluntarily Benefits (ie. Life Insurance, Disability, Cancer Care, etc.)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
HiHealthcare
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